FAQ (Frequently Asked Questions)
Q Do you ship to any location in the U.S.?
A We carefully package and ship via UPS to addresses in the continental U.S.
Q Can we choose the color and font we’d like to have engraved on the product?
A Yes. We provide instructions for you to upload an image and request your preferred color and font.
Q I don’t see glass or wood products on the website. Do you engrave on these as well?
A We will offer engraving on glass and wood when our new equipment arrives. It will likely be summer of 2021, and we’ll announce it loudly when that is available!
Q Can you create multiples of an engraved gift for bridesmaid or groomsmen gifts that will all turn out the same?
A Yes. Our amazing high-caliber laser machine can personalize your gifts with precision so that each will look as beautifully designed as the next.
Q Do you have the capability to create large bulk orders of promo items for corporate brand recognition?
A Yes. We carry our standards of excellence throughout all projects whether large or small. We can also help your team decide on appropriate, top-performing promo choices for client and employee appreciation gifts.
Q What type of equipment do you use for laser engraving?
A C & C Customs uses the Polymetal 30 state-of-the-art engraver. This fiber laser engraving machine is designed to make precision markings on a variety of materials. And yes, our operators are trained for exceptional craftsmanship!